Returns and refund policy

Annie Sloan Products

Any Annie Sloan products returned unopened and in perfect condition at your own expense within 28 days of purchase will be entitled to a full refund for the product cost only. Postage or mileage cannot be refunded.

Cancelled orders - Orders can only be cancelled before dispatch and refunds will incur a deduction for post and packaging for postal orders or an administration fee of 10% if they are for collection. 

 

Hand Painted Furniture

All furniture bought in store is sold 'as seen' and is not entitled to refunds.

Commission work. 

All commission work is completed at your request and every effort is made to ensure you are satisfied with the completed work. If there is an issue due to something we have done/or not done we will fix the work ourselves. Refunds cannot be issued for the full cost. Where appropriate discounts will be applied.